71° F
Heavy Rain
Heavy Rain
Red Bluff
79° F
Scattered Clouds
Scattered Clouds
75° F
Mostly Cloudy
Mostly Cloudy

Cell phone outage leaves customers on hold

Published On: Dec 24 2013 08:06:11 PM CST   Updated On: Dec 19 2013 04:29:11 PM CST

MGN Graphics

OROVILLE, Calif. -

Cell phone customers in Oroville and Paradise have lost service due to a severed fiber optic line.

Alex Carey, AT&T Director of Communications and News Relations, said the fiber cut, which occurred late Wednesday afternoon, has affected four of the company's cell sites in Oroville and the surrounding areas.  It is  causing wireless service degradation and/or interruptions.  

"Our engineers are currently deployed on the ground and focused on securing a solution," said Carey in an email.  "We apologize to our customers for any inconvenience."

As of noon Thursday, there was no estimated time for the problem to be resolved.