Redding police say it was a miscommunication that made them miss the priority of a call regarding a third attack on the river trail Monday.
Donna Ellis said she tried to help the apparent victim of the attack.
Ellis said she called Redding police two different times, once around 1:38 pm, the second time around 2:50 pm but Redding police never responded.
Detective Jeff Wallace explained that they got the information later in the day due to a miscommunication between officers and dispatchers.
The report Redding police received from SHASCOM, the entity responsible for dispatching most of the Northstate’s emergency services, was that a woman was hit by a bicyclist; not that a woman was attacked by someone on a bicycle.
Due to the wording of the call they determined the incident was not serious enough for them to immediately respond.
Police said about 40 minutes later Donna Ellis called back and told them they were taking too long. SHASCOM interpreted that as cancelling the call which is why they never responded.
Detective Wallace said they've been trying to reach that victim but they have been unsuccessful so far. Detective Wallace also added they are investigating the incidents and are not taking the attacks lightly.
“We're sending our alternating motorcycle units to work the river trail, we’re putting a lot of officers in that area,” said Detective Wallace.
Redding police said they are paying officers overtime to patrol the area.
“We’re doing large scale neighborhood canvasing, we’re searching for additional witnesses and evidence, and we’re doing a lot with a lot of resources trying to solve these crimes.”